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The analogue to digital switchover is set to happen by the end of 2025. This will impact businesses who use analogue telephone lines, particularly older person’s housing and supported housing providers.  

What is the digital switchover?

All residents and businesses in the UK who have telephone lines connected to the Public Switched Telephony Network managed by BT Group through Openreach, are going to need to make changes to the way they use their landlines by the end of 2025.

Many housing associations, especially supported and older person’s housing providers, use analogue telephone lines for devices such as:

LIS Show – MPU
  • Standard telephone lines in offices.
  • Alarms (intruder, fire and lifts used in buildings).
  • Telecare Devices used in adult social care.

Housing associations can make sure the switchover goes smoothly by doing an audit of what you have and whether your devices will work with a router. You can also contact your telephone company and ask them if you have any concerns about the switchover.

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